For this move we had FlatRate Elite pack and move us all in one day (from CT to NYC). They had our entire 2 bedroom 1000 sq ft apt packed up in under 4 hours and not a single thing was broken or damaged during the move. Our team consisted of Armando Ble and Daniel and they were both friendly and extremely professional. They arrived early and were very efficient at their job, even helping us arrange some of the furniture at the new apartment. It was raining on the day of our move and they ensured that our furniture was wrapped well and nothing was damaged by rain. During the move, a customer service representative contacted us to ask how the move was going. We had no issues, but this provides a way for the customer to address any issues from the beginning. I would highly recommend FlatRate to everyone!